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Problems with password reset (Read 1072 times)
Queeny
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Essex England
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Problems with password reset
22.12.2010 at 19:05:53
 
I have been racking my brains trying to remember my password. Tried a few of the usual PW's but none of them worked.
I then tried for a PW reset.
Completed the form and then received the email with the confirming link. Clicked thru and was logged in.
I then attempted to change my password but was prompted to supply my password. Result misery as I couldnt remember the dam thing.
Am I being thick here.
Someone please help.
The only way I can access the site is to keep requesting a PW reset.
Terry Sad
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apax
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Aged to perfection!

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Heathfield, East Sussex
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Re: Problems with password reset
Reply #1 - 22.12.2010 at 19:16:32
 
Hope I've read this right. As it appears that your problem is not with the system, can you not settle for a different password?
I also think that the password requested on the 'reset' is the gobbldeygook one provided via the email. You'll need to write it down somewhere before you use it to log in.
If this is not the answer, we can get your issue referred to Admin.. Sorry, it's a long time since I needed to do the exercise. Cheers, apax.
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1987 XJ-SC 3.6 manual. Arctic Blue
 
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Queeny
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Re: Problems with password reset
Reply #2 - 22.12.2010 at 19:32:44
 
Just tried the goobldeygook without success
Terry
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Queeny
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Re: Problems with password reset
Reply #3 - 22.12.2010 at 19:49:05
 
This is the prompt I get when I click thru using the link on the reset email.
This action is not allowed from an outside domain!!
Action is: profileCheck2
Your Domain: www.kelsey-forums.co.uk
Referer Domain: uk.mg.bt.mail.yahoo.com
Thanks Terry
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Rolys mk10
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Re: Problems with password reset
Reply #4 - 22.12.2010 at 20:32:19
 
Queeny wrote on 22.12.2010 at 19:49:05:
This is the prompt I get when I click thru using the link on the reset email.
This action is not allowed from an outside domain!!
Action is: profileCheck2
Your Domain: www.kelsey-forums.co.uk
Referer Domain: uk.mg.bt.mail.yahoo.com
Thanks Terry

Other members are having trouble with error messages and cant get into their personal messages etc.. I have emailed the powers that be a few times now but I have not heard anything as yet..
roly
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1994 xj81 majestic
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a.pax
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Re: Problems with password reset
Reply #5 - 23.12.2010 at 13:03:20
 
OK Terry. Sorry you're having this frustrating block! I've passed it to the Admin experts, who should be able to sort it for you. Can't promise when though at this point, but I'll keep on top of it. Regards, a.pax
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1987 XJ-SC 3.6 Arctic Blue
 
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a.pax
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Re: Problems with password reset
Reply #6 - 23.12.2010 at 13:05:24
 
N/A removal only.
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1987 XJ-SC 3.6 Arctic Blue
 
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a.pax
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Re: Problems with password reset
Reply #7 - 23.12.2010 at 20:12:54
 
Hi Terry, I have heard back and the Admin guy would like to speak to you directly. I have sent you a PM. Regards, Archie.
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1987 XJ-SC 3.6 Arctic Blue
 
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Queeny
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Posts: 27
Essex England
Gender: male
Re: Problems with password reset
Reply #8 - 24.12.2010 at 09:28:22
 
Many thanks for all your help on this.

Spoke to Jason 24th Dec am and all sorted now.

Regards and have a good Christmas and new year

Terry Smiley
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